Automation Specialist I, Police Services-226615
Federal Reserve Bank of San Francisco
Primary Location CA-Los Angeles
Full-time / Part-time Full-time
Employee Status Regular
Overtime Status Non-exempt
Job Type Experienced
Salary Range $44.800 - $$56,100 - $67,400
Travel No
Shift Day Job
Job Sensitivity Tier II - w/ Credit Check
Summary:
This position provides technical assistance and support to the Federal Reserve Law Enforcement Unit technology team. Assistance and support includes equipment and software development, and application programming. Position provides administration and oversight of the Law Enforcement technology systems, related service level agreements with clients, and operational and information security procedures and controls. The Automation Specialist will provide in-house support for all Police Services systems users. Position is a direct communication link, and works closely with vendors and the Facilities Management, Information Technology Systems (ITS) and Information Security Departments to obtain assistance, infrastructure, products and resources needed to implement and maintain the Police Services systems.
Responsibilities:
Responsible for daily, weekly and monthly maintenance of video room
Provides support for installation, training, troubleshooting, upgrade releases, test coordination, and technical consultation in various vendor products used in Police Services automated systems environment
Provides technical support for Police Services automated reporting tools
Provides support to resolve microcomputer hardware problems and connectivity issues, perform hardware troubleshooting, performs compatibility studies, evaluates new products and monitors the requisition process
Provides technical consultation in Police Services systems users
Coordinates and conducts training for Police Services systems users
Qualifications:
Two year degree in computer science and/or equivalent work experience preferred
A+ and/or Network+, or similar certification desired
Experience:
Minimum of one year of technical experience in supporting a client-server environment, utilizing state-of-the-art microcomputer/host technology and/or in supporting relational database reporting tools
Knowledge of relational databases, and how to create queries
Extensive technical expertise in computer hardware specifications, installation, and troubleshooting
Experience in Local Area Network, office systems planning, installation and maintenance
Ability to plan, organize, coordinate and work independently with minimal supervision
Experience with Federal Reserve Police Services operations and systems, is desirable
The Federal Reserve Bank of San Francisco is an Equal Opportunity Employer. Our people proudly reflect the diversity and ideas of the communities we serve.
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