application developer senior, CRM Loyalty, Global Technology - Seattle, WA Back
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Title:application developer senior, CRM Loyalty, Global Technology - Seattle, WA
Job Number:1323854025
Category: Other
Company: Starbucks Coffee Company
Seattle, Washington 98134
Location: Seattle, Washington 98101
Type: Permanent
Min. Years Experience:
Education: Summary of Experience
Requires 8+ years experience in the IT industry
Requires 5+ years hands-on experience delivering CRM IT initiatives
Requires strong siebel technical experience (5+ years)
Requires siebel functional experience (4+ years)
Bachelors in Computer Science or equivalent work experience
Required Knowledge, Skills and Abilities
Strong interpersonal skills
Ability to communicate clearly and concisely, both orally and in writing
Strong analytical and problem-solving skills
Ability to quickly learn new application systems and technologies
Knowledge of basic project management framework and methodology
Ability to accurately break down complex application designs into component deliverables and estimate design and development timelines
Requires Strong Systems Life Cycle methodology experience
Requires excellent oral, written, and presentation skills
siebel Skills:
Requires a comprehensive understanding of the major siebel modules including siebel Loyalty, Campaign Management, and Marketing Analytics.
At least 2 full-cycles of experience in siebel Application development as a senior or lead developer.Technical expertise should include siebel Tools 7.8 / 8.X Configuration, eScripting, and Business Services.
Development and implementation experience with Enterprise Integration Manager (EIM) tool.
Unix Shell scripting experience to be able to integrate batch load jobs.
Experience in high volume transaction environments
Experience in working with DBA to performance tuning siebel application
Experience writing SQL, PL/SQL and using SQL loader,to integrate with siebel application.
Other siebel skills such as Workflow, EAI, Integration Objects, Web Services , and understanding of siebel Server Component Architecture are highly preferred.Expert in siebel data models
General IT Skills:
Experience in Application support - Problem diagnosis and resolution
Expert in interpretation of functional requirements
Development of technical design specifications for complex projects
Web development skills such as java, JavaScript, and .NET
Expert in Service Oriented Architecture (SOA)
Experience with the Unified Modeling Language (UML) modeling
Experience in the layout and architecture planning for integrating multiple platforms
He/She must be an expert at Object Oriented Analysis (OOA), Object Oriented Design (OOD), Object Oriented Programming (OOP), workflow, transaction lifecycles, component models, and software design patterns.
Experience with Data mapping, data modeling, scripting
Expert in industry standard development methodologies
Experience in middleware integration using tools like Web Methods
Good working knowledge of WCF Services including deployment as a windows Service and troubleshooting
Knowledge of team foundation server for source code management.
A good understanding of industry standards and best practices to be able to conduct code reviews
Conduct code reviews with the team to improve compliance with established best practices and coding standards
Provide mentorship and guidance to the Development Team to improve overall quality of code and application development
Work with team members to ensure application designs are in line with best practices and are scalable, reliable, and that all designs optimize performance and usability.
Requires strong problem solving and analytic skills to translate business requirements into systems solutions.
Coordinate work efforts across CRM functional areas (applications, interfaces, data warehouse, etc.)
Integrate application support efforts with concurrent, parallel application development efforts
Provide technical expertise to siebel support team
Salary Range:
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Job Description:
Job Summary and Mission
We are seeking an experienced, self motivated Senior siebel Technical Developer with 5+ years of siebel development experience. In this role, the Sr. siebel Technical Developer will be responsible for working with Technical Lead/Architect, functional analysts and other developers to implement and maintain siebel CRM solutions. He/she will play a critical role in the Data Modeling, design, and implementation of siebel CRM applications for Loyalty, Campaign Management, and Marketing Analytics suites.
The ideal candidate will be involved throughout the entire life cycle of high complexity projects including, but not limited to: research and analysis, design, development, testing, implementation, training, and documentation - following and evolving standards and procedures.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Collaborates with functional analysts, other Information Technology (IT) teams and senior application developers and developer leads to arrive at recommendations for technology decisions. This includes package selection, and systems design and modifications. Initiates process improvements for new and existing systems.
Designs, develops, implements, documents, and tests changes to an application subsystem. Codes, tests, debugs, documents, and implements complex software applications. Creates more complex prototypes and ensures deliverables are high quality and meet user expectations. Supports system and integration testing activities. Initiates design reviews for new applications and adheres to software development standards.
Coaches, and mentors other team members. Performs cross-training and facilitates information sharing among team members.
Collaborates with Functional Analysts in completing deliverables. Translates business requirements and functional designs into technical designs. Assists with development of functional designs and resolves complex design issues. Acts as senior technical expert to analyze the business needs.
Participates in a production support rotation that includes pager responsibilities.
Resolves or assists with escalated software application issues as needed. Develop and execute plans to mitigate occurrence and reoccurrence of production issues. Oversees and contributes to the documentation of production support processes. Anticipates long term support issues and plans for corrective actions. Collaborates with support teams to ensure complex issues are resolved in a timely manner. Performs root cause analysis to identify permanent resolutions to software or business process issues.
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